
Service & maintenance
Your vehicle comes standard with the following service options:
For the next 5 years or 90 000km, your scheduled manufacturer’s services are covered by the ToyotaCare Service Plan. When you take your Toyota for a service during the first 5 years or 90 000km, you will not pay for the following:
Consult this web site or your ToyotaCare Book of life for details on the regular maintenance scheduling and a comprehensive list of service items covered by the ToyotaCare Service Plan. The ToyotaCare Service Plan will give a totally new meaning to peace of mind motoring. Enjoy it.
Your vehicle comes standard with a Toyota Vehicle Warranty:
ToyotaCare Vehicle Warranty
The ToyotaCare warranty will cover any defective materials and workmanship on your Toyota Prius for 3 years of 100 000km, whichever occurs first. The 200V battery that powers the electric motor is warranted for 3 years/100 000km, whichever occurs first and the 12V auxiliary battery that powers the vehicles electrical system (eg. the lights) is warranted for a period of 12 months.
Conditions of sale
The vehicle warranty is designed to offer you peace-of-mind. However, the warranty does not cover :
Some components are specifically excluded from this warranty. The warranty is valid and applicable only to vehicles sold, registered and operating in South Africa, Namibia, Lesotho, Swaziland and Botswana.
* Please refer to the vehicle “Book of Life” for further details.
For extra peace of mind, you may choose to upgrade to a Toyota Extra Care Warranty - available at a small additional cost from your dealer.
With this plan you have the choice to extend your manufacturer's warranty by 1 year to 150 000km or 2 years and 180 000km. It is available at a small additional cost from your dealer and can be included in the purchase price of your new Toyota vehicle.
The following items are excluded from the extended warranty:
Disclaimer:
This is a summary of the features of the ToyotaCare Extended Warranty. For full details, please refer to your Book of Life supplied with your vehicle or consult your Toyota dealer.
Toyota's Roadside Assistance Programme is applicable to all Toyota models under warranty for a period of 3 years/100 000km.
If your vehicle becomes immobile phone 0800-13-9111 (South Africa) or 061 210 780 (Namibia) any time of the day or night.
ToyotaCare Roadside Assistance entitles you to the following 24 hour emergency roadside assistance benefits:
Toyota SA has carefully organised every detail of the roadside assistance programme to make sure that your motoring is as carefree as possible.
PLEASE NOTE: The roadside assistance programme is applicable in South Africa and Namibia only. Please see your Toyota Book of Life for more information.